Shipping policy

Orders are typically processed and prepared for shipment within 3-5 business days, Monday through Friday, excluding holidays. Shipping times depend on the shipping method selected at checkout and the destination, and delivery dates are estimates only.

Shipping rates and available options are shown at checkout. Once your order ships, you will receive tracking information when available.

Please ensure your shipping address is accurate. CozyLife is not responsible for orders delivered to an incorrect address provided by the customer.

Once an order has been handed over to the shipping carrier, CozyLife is not responsible for carrier-related delays, lost or stolen packages, weather, or other circumstances outside our control. For delivery issues, please contact the carrier first.

If your package arrives damaged, contact us at hello@shopcozylife.com with your order number and photos of the damage so we can assist.

We currently ship within the United States only.

Thank you for choosing CozyLife!